Maintenance job requests City of Sydney

Log a job request

Report a fault, ask for a quote, request an out-of-sequence LED install, or exclude an asset from the LED program. You'll get a reference number straight away, and an email with the job number once it's approved.

Job not found in Simpro

Your details

Your name* Choose your name.

This tool is for Infradeploy internal use only.

Phone

The request

Company* Choose the company.

Supervisor (optional)

Requestor Contact (optional) The Person or Client who asked for this work.

Simpro job number*

Jobs from this quarter and last quarter are listed. For an older job, type its number. Pick a Harnleigh Simpro job from the list, or type its job number.

Request type*

Maintenance faultSomething is broken, out or unsafe Out-of-sequence LED installInstall an LED ahead of the program schedule Do not install LEDExclude this asset from the LED program Quote requestPrice up work before it goes ahead

Choose a request type.

Asset ID(s)*

Choose one or more (up to 10). The asset ID is on the tag on the pole, light or switchboard door. Choose at least one asset.

Asset Location/Address* A street address or landmark, GPS coordinates (e.g. -33.8688, 151.2093), or a Google Maps link to the spot. Enter the asset's location: an address, GPS coordinates or a Google Maps link.

Fault description* 0 / 5000 Do Not Modify Scope Details Tick to use your description word for word as the job card's scope of works, one bullet per line. Otherwise it is tidied into scope points automatically. Describe the fault (at least a few words).

This job will require Traffic Control EWP / Bucket Truck Tick what you know is needed; it goes on the job card as confirmed. Leave blank if unsure.

Required by* Choose the date the LED is needed by (today or later).

Out-of-sequence installs are scheduled separately from the program and may need a variation approval before work starts.

Exclusion period*

Permanent Until a date

Choose the exclusion period.

Takes effect when we confirm it, not on submission. If a crew is already scheduled at this asset, you'll be contacted before any work goes ahead.

Assign technician (optional)

Priority*

EmergencyImmediate danger to people or property UrgentSafety risk or major outage, not immediately dangerous RoutineSingle light out or minor defect

Choose a priority.

Emergency: please also phone your maintenance contact now.
If anyone is in immediate danger, call 000 first.

Location notes (optional)

Photos (optional, up to 3)

+ Add photo

Drag and drop images here, or use + Add photo.

Website

By submitting you confirm the details are correct to the best of your knowledge.

Check your email